FAQs

Q?

What is included in the limousine rental service ?

A.

Our limousine rental service generally includes a professional chauffeur who will drive you to your planned destinations. The rental duration may vary depending on your specific needs. Some bookings may include additional services such as onboard refreshments, special decorations, or extra stops. We recommend discussing your particular requirements during the reservation process so that we can accommodate them.

Q?

What are your cancellation policies ?

A.

We have specific cancellation policies that may vary depending on the type of service and circumstances. During the reservation process, we will inform you about our current cancellation policies. It is important to notify us as soon as possible in case of cancellation so that we can adjust our schedule and provide the best possible assistance.

Q?

What types of limousines do you offer ?

A.

We offer a variety of luxury limousines to cater to different needs and preferences. Our fleet includes traditional limousines, SUV limousines, party limousines equipped with audio and lighting systems, as well as prestige limousines for special occasions. During your reservation, we can present you with the available options so that you can choose the one that best suits your expectations.

Q?

Can I customize the decoration or amenities inside the limousine ?

A.

Yes, we can often accommodate requests for customizing the decoration or interior amenities of the limousine. Whether it's for a special event, celebration, or specific occasion, we are ready to work with you to make your limousine experience unique and memorable. Please mention your preferences during the reservation process so that we can make the necessary arrangements.

Q?

How can I book a limousine ?

A.

To book a limousine, you can contact us directly by phone or through our website. Our team of representatives will be happy to assist you in choosing the right vehicle and organizing the details of your reservation. We recommend booking in advance to ensure the availability of the limousine on your desired dates and times.

Q?

Comment puis-je payer pour la location de la limousine ?

A.

Nous acceptons généralement plusieurs modes de paiement, y compris les cartes de crédit, les virements bancaires ou les paiements en espèces. Lors de la réservation, nous vous fournirons les informations nécessaires sur les options de paiement disponibles. Veuillez noter que dans certains cas, un dépôt ou un acompte peut être requis pour garantir votre réservation.

Q?

How much does it cost to rent a limo ?

A.

The cost of the limo would depend on the type of service you require. The size of the vehicle required and the destination will dictate the price. We invite you to contact one of our representatives for a quote. Rest assured our prices are very fair and competitive.

Q?

What is a limousine ?

A.

A limousine is a luxurious vehicle driven by a chauffeur that sometimes has a partition between the passengers and front seat. Passengers are driven by the chauffeur to various destinations that include: airports, businesses, train stations, church functions, a number of events and other destinations.

Q?

Will I get back my deposit if I cancel the limo rental ?

A.

Deposits are not usually refundable. When you book a limousine we block out the time and date for you. Unless we are able to rebook that vehicle for the time and date that you had reserved, our vehicle would remain idle. The sooner we get notified of any cancellation the better it would be.

Q?

How many people can fit in a limousine ?

A.

The number varies according to the type of service you choose, from a couple in an exotic vehicle up to 50 in a limo bus.

Q?

Do you only offer limousine services in Montréal ?

A.

No. Not only do we service Montreal and the greater Montreal area, but, we will pick you up or drive you from wherever you may be. For our customers, we offer limousine services to make your life easier.

Q?

How does the airport limo service work ?

A.

You will receive detailed instructions once you rent an airport limo from us. Rest assured, the process is easy enough and our driver will walk you through it once you land at Montréal Trudeau airport.

Q?

What is the safest way to rent a limo ?

A.

Call MtlUrbanLimos.com. Our cars not only meet all provincial licensing requirements, they surpass them. Our standards for drivers and vehicles are best in class in order to protect your interests. Beware of those who offer limo services without proper licensing or insurance.